QuickBooks Script Error | What is & How to Fix Script Error?

QuickBooks unrecoverable error

It is very irritating to encounter a QuickBooks Script Error, particularly while working on an urgent task. This is a common error that usually happens when a certain webpage is not able to load in QuickBooks, mostly due to incorrect browser configurations. Although it does not directly interfere with your company’s important data, it may lead to several problems that would cause a message such as “A problem has occurred in the script of this page.” This guide will explore, what QuickBooks Script Error is, its causes and signs, and the detailed solutions to help you solve this issue and continue your work.

What is QuickBooks Script Error?

QuickBooks Script Error happens when a user wants to open the webpage using the software QuickBooks and it would not be loaded. Sometimes it is caused due to improper settings in a web browser. This error is frequently caused and does not have any effect on the vital files of the company. The error message is 

“A problem has taken place in the script of this page”

The message window looks like this: 

QuickBooks Script Error

So we will discuss its major causes, symptoms, and most importantly its solutions. 

Why does QuickBooks Script Error occur? 

  1. When a user is using an invalid account to import some important data or a file.
  2. Due to blocked or disabled script processing functions. 
  3. When some spyware or malware affects your system.
  4. This error popups occasionally with one website. 
  5. When some of the software like Adobe Flash, and Java are damaged or corrupted.
  6. When blocked components like Active X Components are Miss-Placed.
  7.  The user of the window is corrupted or damaged. 
  8. The cache folder of the respected web browser is damaged and no more files can be stored in it. 
  9. If some wrong changes are made by the system.
  10. It appears when a user tries to import an invoice or a bill whose records are not matched with the assets and accounts pending. 
  11. Sometimes the name of the account or number is the same. 

What are the symptoms of Script Errors in QuickBooks?

  • The desired page is not opening in a web browser.
  • You may feel some slow-down in the process. 
  • The script debugging is enabled.
  • An error window has appeared on the screen.
  • The user is not able to import and export vital data. 
  • You are not able to store more cache or cookies in the web browser. 

How to fix QuickBooks Script Error?

Eliminating QuickBooks Script Error is not a difficult task, just follow all the mentioned steps carefully. There are lots of methods to terminate this error, some of which are mentioned below:

  • Open the trusted websites 
  • Make the Script Debugging disable 
  • Clear all the Cookies and History 
  • Turn-off Add-on 
  • Clear SSL Certificates 
  • Set your Default Browser 
  • Configure Compatibility View settings 
  • Solution based on the scenario: 
    • Error caused due to Importing the files
    • Error caused due to exporting the files

Method 1: Open the trusted websites 

To cure this error, a user should add the trusted websites in the web browser. To check that the website is trusted or not, the steps are:

  1. Open your “Internet Explorer”
  2. From the Command Bar select Tools.
  3. Now click on the option Internet.
  4. In the “Internet” option select the Security tab. 
  5. Now tap on the Trusted Sites.
  6. Now made Require server verification (HTTPS:) uncheck. 
  7. Then add “.intuit.com”.
  8. Now close the window.
  9. Make sure that the option “Enable Protected Mode” is unchecked.
  10. Close the Internet Explorer.

Method 2: Make the Script Debugging disable 

To disable this option one should open Internet Explorer first. Just follow the steps mentioned below:

  1. Open the Internet Explorer and visit the Internet Options
  2. Now click on the “Advanced” tab. 
  3. Scroll up and down and first find the mentioned options then disable them.
    1. Disable Script Debugging Internet Explorer.
    2. Disable Script Debugging other
  4. Finally “Apply” and hit OK.

Method 3: Clear all the Cookies and History 

This method can be cured through Internet Explorer or the browser you are using. The steps are mentioned here:

  1. Open your browser or Internet Explorer.
  2. Now open the Browsing History section.
  3. Now delete all the cookies, history, and temporary internet files. 
  4. Mark or select all the files.
  5. Tap the Delete button.
  6. Hit OK

Method 4: Turn-off Add-on 

To disable this option, you have to open Internet Explorer. The required steps are mentioned below:

  1. After opening the Internet Explorer select the Internet option. 
  2. In the Programs tab tap on the Manage Add-ons option.
  3. Now users have to click on the Add-on option and Disable it.
  4. Finally, hit OK and mark exit.    

Method 5: Clear SSL Certificates 

  1. Firstly open Internet Explorer.
  2. Now click on the Gear icon.
  3. Choose the Internet options.
  4. In the Content tab tap on the Clear SSL State button.
  5. Finally, save the changes and hit OK.

Method 6: Set your Default Browser 

If a user doesn’t want to experience this error then he/she should make Internet Explorer the default browser. The steps are mentioned below:

  1. Open Internet Explorer.
  2. Visit the Program tab in the Settings option.
  3. Now select the Make Default option.
  4. Finally, make Internet Explorer your desired browser by selecting 

Method 7: Configure Compatibility View settings 

  1. Firstly open your Internet Browser.
  2. Tap on the Gear icon.
  3. Visit the Tools option and then select Compatibility View Settings.
  4. Now find Display all websites in compatibility view and checkmark it. 
  5. Finally, close all the windows. 

Method 8: Solution based on the scenario: 

  • Situation 1:- Error caused due to Importing the files
    • Open the Internet Explorer.
    • Visit the Tools menu and go for the Internet option. (If tools are hidden then you have to press the Alt key.
    • Opt Advanced tab.
    • In the Script Error Box clear the option Display a Notification.
    • Finally, hit OK.
  • Situation 2:- Error caused due to exporting the files
    • Firstly make sure that you have Internet Explorer of 32bit compatibility. 
    • Now open your “Internet Explorer”.
    • Then delete all the History, Cache, and Cookies. 
    • Now restart the Internet Explorer. 
    • Also, start exporting files using the software QuickBooks.

See Also – Fix QuickBooks Has Stopped Working Error [Solved]


Following the steps described in this article should solve QuickBooks Script Error completely. However, in case the problem remains unresolved, it is advised to utilize the QuickBooks Tool Hub. In case of further needs, one can contact QuickBooks support for additional help. Hopefully, this guide has provided adequate information on diagnosing and solving the QuickBooks Script Error effectively. For any further assistance, do not hesitate to contact us as our team is always on call and will be available 24/7. If you have any queries please call us at 1-877-589-0392. Feel free to share your comments in the comment box below and browse through our website to get more insight into QuickBooks.


Q. How to get rid of script errors in QuickBooks?

To clear script errors in QuickBooks, you should include trusted Websites, disable the script debugging, clear cookies and history, disable other add-ons, and set your default Browser to IE.

Q. Does clearing the browser cache help resolve the QuickBooks Script Error?

Yes, clearing the browser cache can be beneficial in solving QuickBooks Script Errors since it gets rid of temporary files and data which has potentially conflicting content.

Q. How do I ensure my browser is compatible with QuickBooks to prevent Script Error?

Verify that QuickBooks supports your browser through Internet Explorer, adding the QuickBooks site as a trusted site, disabling script debugging, and the latest browser version.

Q. How do I update a QuickBooks script?

Updating a QuickBooks script can be a complex process which includes running the latest updates for QuickBooks and configuring your browser for QuickBooks. Always update your software frequently to ensure that they are compatible.

Related Posts

Call Now 1-877-589-0392