How to fix QuickBooks Update Error 12007?

QuickBooks Update Error 12007

Are you having trouble with QuickBooks error 12007 ? and want to know what could be causing it? This common error can be annoying because it makes it hard for salary changes to work correctly. When you get Error 12007 in QuickBooks, it could be for many reasons. Usually, it’s because you can’t connect to the internet or your firewall or SSL settings are wrong. To quickly troubleshoot and fix the problem, it’s essential to understand these root reasons. This guide will look at what might have caused this error and give you steps to get back on track with your payroll changes.

QuickBooks is a famous software that is in the service of many businessmen and entrepreneurs. But only one demerit of this software is Errors. Errors can interrupt the working of the user on the workstation. QuickBooks Update Error 12007 is an error that arises due to internet connection problems or issues. However, curing these errors is an easy task. Quickbooks desktop error 12007 can be caused due to misconfigured settings of the QuickBooks or network connectivity. Software QB throws light on this error when there is a network issue. The message that appeared is: 

A network timeout that is preventing QuickBooks from accessing the server.

The window that appeared on the screen is: 

QuickBooks Error 12007

To remove this window, you have to review the internet connectivity of the workstation. Some of the potential causes for this QuickBooks 12007 Error are:

What is QuickBooks error 12007?

Users often run into the QuickBooks desktop error 12007 when they try to update their payroll services. This error usually happens when there are issues connecting to the internet, the firewall settings are wrong, or the SSL settings are incorrect. Error 12007 arises when QuickBooks can’t connect to the computer to download changes. Dealing with this error immediately is important because it can stop payroll processes. Users can fix this error and keep updating their salary without any problems by figuring out what’s causing it and fixing it. For example, they could ensure they have a stable internet connection, ensure their firewall settings are correct, or check their SSL settings.  

What are the main indications of QuickBooks 12007 Error?

  • You are not able to open any website using the Web-Browser. 
  • Also, the user is not able to download the updates of QB and the Operating System. 
  • The windows or software will freeze. 
  • The performance of the workstation or QB or both decreases. 
  • The message for the error will be prompt on the screen.  

Why did QuickBooks Update Error 12007 occur?

  1. Internet connectivity issue. 
  2. Sluggish or outages performance of the system. 
  3. The QB software is improperly set up with the internet. 
  4. The Firewall or the anti-virus software installed can interrupt network connectivity. 
  5. If the default browser is not Internet Explorer which is to be set up by the user. 
  6. QB software is not installed properly on the workstation. 
  7. Due to improper or wrong settings of the QB. 
  8. Dropped internet packets. 

How to fix QuickBooks Update Error 12007?

Somehow this error can interrupt the working process of the QB software. You just need to check out the methods to resolve it as many solutions are available. Just consider the mentioned steps. Some of the methods to terminate this error are: 

  • Configure the Internet connection.
  • Configure Internet Explorer. 
  • Check the settings of the Security Software.
  • Use Windows using the Safe mode.
  • Reset updates of the QB.
  • Reset the IE Web Browser.
  • Check the settings of the Payroll service.
  • Perform Clean Installation of QB. 

Method 1: Configure the Internet Explorer 

  • Firstly you have to set Internet Explorer as the default browser of the system. 
  • Now check for the error, exists or not. 
  • If it still exists then download Transport Layer Security 1.2.
  • Finally, if the user is not able to open a secure website then call us. We will provide you with full technical assistance. 

Configure the Internet Explorer

  • The initial process is to set your default browser, Internet Explorer is the best choice. 
  • Start QB.
  • Run IE Web Browser. 
  • Visit the option Tools. 
  • Go for the Internet option. 
  • Tap the Security tab.
  • Go for the symbol “Globe”.
  • Set the security levels to less than Medium-High. 
  • Opt for the tab “Connections”.
  • Go for “Never Dial a Connection”.
  • Hit “OK”.
  • Consider the settings of the (LAN) Local Area Network. 
  • Select “Automatically detect”.
  • Start the “Advanced” tab.
  • Go for the “Restore Advanced” settings.
  • Go for TLS 1.2
  • Then the user has to close the IE web browser.
  • Finally, restart the system on which QB is installed.  

Method 2: Check the settings of the Security Software

One should ensure that the settings of antivirus, firewall, and parental control are properly maintained. These installed applications can interrupt internet connectivity. So kindly update these applications regularly and set the correct settings.

Method 3: Use Windows using the Safe mode

If the error message window still occurs, then try to use Windows in a safe mode. After starting windows in the safe mode look for the error. 

Method 4: Reset updates of the QB

 Reset quickbooks update

  • Initially restart the workstation. 
  • Reset the updates of the QB.
  • Use the Single-user mode to start the file of the company using the software QB. 
  • Download the latest updates. 
  • Install it quickly.
  • Restart the QB software. 

Method 5: Reset the IE Web Browser

  • Firstly open the browser. 
  • Go for the option “Tools”
  • Select “Internet Options”. 
  •  The “Advanced” tab should be selected.
  • Hit on the “Reset”.
  • Apply default settings for the Web Browser. 
  • Hit OK.
  • Restart the workstation. 

Method 6: Check the settings of the Payroll service

  • Advanced Connections settings should be opened by the user.
  • Access the window of Internet Properties.
  • Verify the use of SSL 3.0 and SSL 2.0. 
  • Choose “Apply”.
  • Hit “OK”.
  • After that start QB again. 
  • Update the services of QB payroll. 

Method 7: Perform Clean Installation of QB 

Sometimes QB software may get corrupted, which interrupts the working of the QB. Then the only solution is to uninstall QB and install it again. The user also ensures that they use valid keys.

See Also – QuickBooks Error 557 : How to Fix QuickBooks Payroll Update Error 557?


QuickBooks Error 12007 arises due to some network issue, you are not able to open any secured website using any web browser. Eliminating this task does not require any additional IT skills. The user just has to set Internet Explorer as the default browser. If the error still exists then try to use other methods. If you want some help and face any problem then get instant help! Call us, don’t hesitate to call us.


Q. How to fix QuickBooks error 12007?

Fix QuickBooks error 12007 by ensuring your internet link is correct, updating QuickBooks Desktop to the latest version, making Internet Explorer the preferred browser, and ensuring your firewall and security settings let QuickBooks access. After you make these changes, restart your computer.

Q. Does updating QuickBooks resolve Error 12007?

Updating QuickBooks will help fix Error 12007 by giving you the newest features and fixes. However, the error is usually caused by problems connecting to the internet, firewall settings, or wrong SSL settings. These should also be checked and fixed to fix the error fully.

Q. When should I seek professional assistance for QuickBooks Error 12007?

If you’ve tried checking your internet connection, firewall settings, and SSL settings but still get QuickBooks update error 12007, you should get help from an expert. When problems keep happening, mainly when they affect essential salary functions, you need assistance from a professional to ensure the issues are fixed correctly and to keep your financial processes from being interrupted again.

Q. How do I determine if a server-side issue causes QuickBooks Error 12007?

When looking for a server-side cause of QuickBooks Error 12007, see if other users have the same issue. You could also use a different device or network to connect to QuickBooks services. If the error happens with more than one person or device, it’s probably a problem on the computer that needs technical help from QuickBooks. 

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