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Solved: QuickBooks Unrecoverable Error | Recovery of QuickBooks Unrecoverable Error Step By Step

Quickbooks Unrecoverable Error emerges due to network problems, or issues. This error arises when you logged in to the QB’s file of the company or during power outages. Somehow this error occurs due to some local issues. To counter this error, you have to discuss it with a technician. The error message looks like this: 

You may encounter some listed codes of Quickbooks Unrecoverable Error:

  • 00000 14775
  • 00227 55008
  • 00000 15204
  • 00551 46274
  • 13730 84631
  • 02457 79428
  • 13824 75582
  • 19758 63847
  • 15563 13890
  • 20103 33023
  • 20888 41171

Symptoms of Quickbooks Unrecoverable Error

  • The software may shutdowns.
  • They installed a new update that does not start.
  • If you are not able to save transaction log files
  • The software QB may experience lag or freezes.
  • The message window of the error may display. 

When Quickbooks Unrecoverable Error occurs? 

The errors can across you while doing the following ways:

  • Closing a company file.
  • Creating a backup.
  • Attempting to open a company file.
  • Opening any window in QB (Home Page, Reports, Company Snapshot, Transaction).
  • Closing an opened file of the company. 
  • Making a portable or company file.
  • Creating a portable file.
  • Saving a transaction.
  • Running Verify or Rebuild.
  • Downloading a payroll update.
  • Sending payroll.
  • While using the feature “Previous Company”. 

Solutions to counter Quickbooks Unrecoverable Error

There are many solutions to cure this error. Some of them are mentioned below:

  • Check the number of users affected
  • Suppress your QB Desktop
  • Open the specimen file of the company
  • Use QB Tools Hub
  • Troubleshooting the QB Desktop App
  • Create a new Windows Administrator
  • Manage the Windows Servers

Note: Before proceeding with any solutions update QB to a newer version and also create a backup file of the company. 

Method 1 to solve Quickbooks Unrecoverable Error: Check the number of users affected

You need to identify the no. of users that are facing this error who are opening the single file of the company using the login details. Now you have to create a damaged user again. The steps are listed below separately for a “Regular User” and “Admin User”.

For a Regular User:

  1. Open the “Company” menu, now opt “Set Up Users and Passwords”, then choose “Set Up Users”.
    (Note: For “Enterprise users”: Select the Company” menu, after that “Users— > “Set Up Users and Roles”.
  2. Now you have to click on “Add User”, and then add the necessary login credentials. Hit “Next”.
    (Note: Please don’t choose the previous damaged user).
  3. Now hit “Finish”.
  4. Now select “Close Company” by visiting the “File” menu.
  5. At last, you have to open the new file of the company. 

For the Admin user:

For the Admin user profile, you have to use QB File Doctor. You can easily eliminate this error using this tool. Just you need to download this. 

Method 2 to solve Quickbooks Unrecoverable Error: Suppress your QB Desktop

  1. Firstly hold the “Ctrl” key.
  2. Now 2 clicks on the QB program icon.
  3. You have to press the “Ctrl” key until the window “No Company Open” appears.                                               
  1. From that window, select company files of your choice. 
  2. Now you have to hold the “Alt” key after pressing it.
  3. Then hit “Open”.

(Note: If the “Login” window doesn’t pop-ups, keep the “Alt” key pressed)

  1. After login, your selected company file may open.

Method 3 to solve Quickbooks Unrecoverable Error: Open the specimen file of the company

  • Firstly open a file of the company, that file should be a sample file, this file helps you to determine the main problem.
  • Now try to open the file of the company while using a different path or location. (Copy the file to a newer location). 
  • Now open it.
  • If you face the error again, then use ADR or a backup file to restore the damaged company file. You have to troubleshoot the damaged data if the backup file or ADR is not enough to be on track again. To open a sample file and copying in a new location, steps are listed below:

To open a sample file:

  1. Select the “Open a sample file” icon by visiting the “No Company Open” window.
  2. Now select the sample file from the displayed list. 

To shift files to a new location:

Sometimes the path of the file is “too deep” or the limitation to open the file exceeds, then the user is unable to open the file of the company. The steps are listed below:

  1. Make a new folder having the name “QBTEST” on the desktop. 
  2. Now open the folder where the file of the company is stored. 
  3. Copy that file and paste it into the newly created folder. 
  4. Now open the file through the “QBTEST” folder.

Method 4 to solve Quickbooks Unrecoverable Error: Use QB Tools Hub

  • Firstly close all the background process of the QB. This tool can terminate this error. 
  • Select “Program Problems” in the tool hub.
  • Now go for option “Quick Fix my Program”.

Method 5 to solve Quickbooks Unrecoverable Error: Troubleshooting the QB Desktop App

To repair the respected query, you have to troubleshoot QB software. The steps are listed below: 

  1. Using QB Tools Hub, go for “Installation Issues” and then select “QuickBooks Program Diagnostic Tool”.
  2. Then choose “Clean Install Tool”.
  3. Now you have to repair the components of Microsoft. (You have to consult a Microsoft or IT professional to eliminate this problem).
  4. Now install the “.NET Framework” file of Microsoft again or repair it. 
  5. Also, try to repair Microsoft MSXML. 
  6. Now install Microsoft Visual C++ again. 

Method 6 to solve Quickbooks Unrecoverable Error: Create a new Windows Administrator

To make a new user follow the following mentioned steps:

  1. Open the “Start” menu
  2. Then follow the path Settings —> Accounts —> Family & other users.
  3. For other users, you have to select “Add someone else to this PC”.
  4. Now opt “I don’t have this person’s sign-in information”.
  5. Then tap “Add a user without a Microsoft account”.
  6. Now enter a name for a new account.
  7. Finally hit “Finish”. (Have a highly secured password).
  8. Now select an “Account Type”.
  9. Now select “Administrator”, then hit “OK”.

Method 7 to solve Quickbooks Unrecoverable Error: Manage the Windows Servers

To maintain the servers you need to follow the steps mentioned below. 

  1. Firstly you have to open the “Server Manager”.
  2. Now select option “Tools”, then go for “Computer Management”.
  3. The user now has to expand or elaborate “Local Users and Groups”, then choose “Groups”.
  4. Now open the Admin Properties window by clicking twice on the “Administrator Groups”. 
  5. How hit “Add”
  6. Now you have to select workstation, user, and service accounts and groups window. Now add the desired account to local admin groups.

Note: These servers are professionally set by the IT Technicians.


Quickbooks Unrecoverable Error is faced by you is so common! Just follow the steps mentioned carefully. You can counter this problem manually or call an expert IT professional certified for QuickBooks.