QuickBooks Error 15222 is one of the most common errors that affect users of this accounting software, especially small business owners. This error mainly occurs at the time of updating the QuickBooks Desktop or while downloading the latest payroll updates due to the unstable internet connection or the problem with the digital signature. The interruptions can cause the system to run slowly and can even affect the processing of payroll which is a very important function. The frustration builds up as the efforts to fix the problem through different troubleshooting tips and forums do not bring any positive change. Identifying the causes such as the old versions of QuickBooks, improper settings of Internet Explorer or clash with Anti-Malware software is crucial.
For this article, the main goal is to give a step-by-step approach to identifying and resolving QuickBooks Error 15222 in Windows 10. In this article, we will share with small business owners the causes, symptoms, and ways to fix this problem so that they can handle this issue effectively and lessen the impact on their operations. Each minute that is spent in the process of addressing these technical issues adds up to the total time that is required to ensure that QuickBooks Error 15222 and other related problems are fixed.
QuickBooks Error 15222 is a common error that will appear when you are attempting to download a payroll or QuickBooks Desktop update. This error is most commonly encountered when there is no stable internet connection required for the download. Possible causes include, this could be due to some anti-spyware, anti-adware or anti-malware software detecting the QuickBooks update as a threat, a digital signature registration problem, or the failure to use Internet Explorer as the default browser. To overcome Error 15222 and maintain error-free updates, it is crucial to tackle these fundamental concerns.
What is QuickBooks Error 15222?
QuickBooks is a renowned software that makes the working process of lots of businessmen and entrepreneurs easy and convenient. You may also face some errors disturbing the working style of a user. QuickBooks Error 15222 is mainly related to the QuickBooks Payroll Update. You may experience it while downloading the QuickBooks update or installing the payroll update. It may happen whenever QuickBooks fails to verify or consider the digital signature to the QuickBooks. It may happen due to improper settings of the MS Internet Explorer (IE).
What are the potential reasons behind the QuickBooks Error 15222?
- Sometimes the update file is considered as a threat by the Anti-Adware, Anti-Spyware, and Anti-Malware.
- Internet Explorer is not able to verify or register digital signatures.
- The Internet Explorer is not considered as a default browser.
- It may be caused because of Internet disturbance or improper connectivity.
- You are using an outdated QB version.
- You are not using or logged in to the system as an admin.
- Incorrect or the date and time of the system are not set properly.
Common Indications of QuickBooks Error 15222
- You are not able to download the update of the Payroll.
- Also, the user is not capable of downloading the update of the accounting software QB.
- The windows will freeze.
- The performance of the QB decreases.
- The error message will be seen by the user.
How to fix QuickBooks Error 15222?
We recommend the user that if he/she is curing this error, always create a backup file of the respected company file. You just have to follow the methods mentioned here:
- Install the Digital Signature Certificate
- Update Anti-Malware and Spyware Software
- Configure Internet Explorer
- Turn off all the Network protection apps and Firewall
- Resolve the QB Desktop
- Use QB Tools Hub
- Review the Cipher Strength
Method 1: Install the Digital Signature Certificate
To initiate this process, one should shut down QB services.
- Follow the path: C:\Program Files\Intuit\QuickBooks
- Go for file; QBW32.exe.
- Click on that file.
- Tap on Properties.
- Now verify the Digital Signature and make sure that Intuit, Inc. has appeared on the list.
- Go for details now.
- You will see a window of Digital Signatures.
- The view that Certificate i.e. clicks on that.
- Go for its installation.
- Hit next whenever the finished message is displayed.
- Tap Finish.
- Finally, restart the workstation.
- Open QB.
- At last, go for an update i.e. download it.
Method 2: Update Anti-Malware and Spyware Software
Whenever Antimalware and Antispyware software are in the workstation. Then update the following domain:
- QuickBooks.com
- qbupdate.exe
- Payroll.com
- Intuit.com
- qbw32.exe
Method 3: Configure Internet Explorer
Initially make Internet Explorer the default browser, just follow the steps mentioned below:
- You should review or set the workstation date and time.
- Also, review the strength of the cipher.
- Open it.
- Click on the Internet Option.
- Hit on the Delete icon by visiting the general tab.
- Now delete all the temporary files on the workstation or the internet.
- Configure the LAN settings using the Connection tab.
- You must also check the TLS 1.2 in the advanced tab.
Method 4: Turn off all the Network protection apps and Firewall
- Click on the Start icon.
- Choose the Settings option.
- Go for the option: Windows Security.
- Then open Windows Security.
- Go for the Firewall and network Protection option.
- Mark the Domain, Public Network, and Private Network consequently.
- Turn off the Defender firewall.
You can check the connectivity with the help of bypassing the network connection:
- Initially disconnect the Ethernet cable by removing it from the router.
- Now plug the cable into the workstation directly.
- Restart the system.
- You should recognize the system and router especially.
Method 5: Resolve the QB Desktop
- Firstly you should check or review whether the subscription is active or not.
- You should also check the services of QB software.
The steps are:
- Firstly download the QB software.
- Close QB and the files of the company.
- Tap the Start button.
- Go for QB software by searching it.
- Right-click on the QB icon.
- Tap on the option Administrator.
- Find No Company Open window.
- Choose the Help option.
- Go for the QB update option.
- Mark check on all the tabs in the option button.
- Hit on the save option.
- Hit on the Update Now button.
- Choose the Reset Update checkbox.
- Choose the Get Updates option.
- Make sure that you should add precise payroll services. To do so go for the steps mentioned here:
- Choose the option Employees.
- Select My Payroll services.
- Click on the Manage Service key.
- Click on the Edit button.
- Check the Service key.
- Choose the Next option.
- Go for the Finish button.
- Click on the Next option and then hit the Finish button
- Sometimes the user forgets the key i.e. Service Key, in that case, one should retrieve the key and install QuickBooks software again.
Method 6: Use QuickBooks Tools Hub
QuickBooks Tools Hub is always recommended to cure basic errors of the QB.
Here are the steps:
- Initially download QuickBooks Tools Hub.
- Install it.
- Close QuickBooks.
- Discover the location and recommend downloading it carefully.
- Open the file.
- Just follow or consider the instructions on the screen.
- Mark on the Terms and Conditions.
- Once the complete installation of the QB is performed, open the tool by double-clicking on it.
- Now you can use the tool to terminate this error.
Here are the further steps:
- Find the tool.
- Tap on the Program problems.
- Go for “Quick fix my program”.
- Now open the QB Desktop software.
- Access the data file of the company.
- If the error persists then go for QB File Doctor Tool.
- Choose for Auto-configuration of the Antivirus or Firewall settings.
- It will also take time to eliminate this error.
Method 7: Review the Cipher Strength
You should review the strength of the Cipher, which is related to the problem within Internet Explorer. To do so follow the steps:
- Firstly open Internet Explorer.
- Enter https://www.intuit.com/ on the search bar.
- Press the “Alt” key.
- Click on “File”.
- Select “Properties”.
- You will see the Internet Explorer window.
- Now review the connection, if the encryption or strength is lower than 128-bit.
- This indicated that Internet Explorer was corrupted or damaged.
Get Expert’s Advice
We hope this guide has helped you and given you useful information and strategies for fixing QuickBooks Error 15222 in Windows 10. As a result of this, you should be in a position to fix the error as outlined and get QuickBooks up and running again without much disturbance to your business. If the above solutions do not work for you, you should not hesitate to seek professional help. For further assistance, we are always here to assist you at 1-877-589-0392 round the clock. Your business continuity is our main concern and we want to help you get back to normal as soon as possible.
See Also – QuickBooks Error 15227: How to Troubleshoot?
Frequently Asked Questions
Q. How to resolve QuickBooks Error 15222?
To overcome QuickBooks Error 15222, one should check the Internet connection, update the anti-malware software, configure Internet Explorer, install the Digital Signature Certificate and use QuickBooks Tools Hub.
Q. Is QuickBooks Error 15222 a serious issue?
Yes, QuickBooks Error 15222 can affect the payroll updates and financial management which can lead to delayed payment to the employees and other crucial services.
Q. Can I prevent QuickBooks Error 15222 from occurring?
The following are some of the ways to prevent the occurrence of error 15222; Ensure that your Internet connection is stable and strong, Make sure that the software and digital signatures are updated, and Set Internet Explorer as the default browser.
Q. What should I do if the solutions provided do not resolve QuickBooks Error 15222?
If you have followed the measures given above and still face Error 15222, please refer to our support team by calling 1-877-589-0392 to get professional help.
1-877-589-0392