Fix QuickBooks Error Code 6189 816 in Simple Steps

QuickBooks Error Code 6189 816

Mostly QuickBooks Error 6190 816 occurs due to the transactions which are not similar to each other, or in case company file is viewed in Single User Mode continuously. It can be problems with the network connection or corrupted data as well. It can happen when transactions on the server and workstation don’t match up when multiple people try to view the same file simultaneously in Single User Mode, when there are problems with the network, or when files get damaged because of bad shutdowns or malware infections. These differences stop the data from being in sync, which means QuickBooks gets problems when it tries to open the company file. For smooth functioning in the QuickBooks setting, fixing 6190 error QuickBooks and 816 means addressing these underlying problems.

What is QuickBooks Error 6189 Status Code 816?

QuickBooks Error 6189 Status Code 816 comes when the user tries to access the vital file of the company. This respected error is a part of the 6000 error series. It may also happen when the user wants to create a company file. The error message appears when this error occurs:

QuickBooks is unable to open this company file

The window pop-ups look like this:

QuickBooks Error 6189 Status Code 816

Other codes may appear which are:

  • Error 6183,1005
  • Error 6000, 301
  • Error 6150, 1006
  • Error 6069

When transaction log and company file doesn’t match while opening a company file in multi-user mode, the quickbooks 6190 816 error message appears. Usually, this problem happens because of different versions of files, issues with the network, or damaged data. To fix this problem, you must match up the data, update QuickBooks, and ensure the network is connected. Sometimes you may notice that QuickBooks is unable to open this company file 6190.

Major Causes for QuickBooks Error 6189 Status Code 816  

  • Due to corrupted or damaged files of the company. 
  • Because of the inadequate requirements of the workstation. 
  • Insufficient permissions for QBDataServicesUserXX and Window users.
  • Outdated or old versions of the QB.
  • When a file is opened by another service or user and you want to access it. 
  • The installation of the QB is not complete or the download link of the software is corrupted. 
  • If the entries entered are not correct in the Windows registry. These entries may cause this error.
  • Some virus or malware attack on the Windows framework may cause this error, which results in the corruption of the QB program. 
  • Changing the program in the QB can make the Windows registry to corrupt easily. 
  • The differences in the Organizational Document (.QBW) and Exchange log record (.TLG).
  • When another user is using a particular file in “Single User Mode”.
  • The pirated or old copy of the Windows can cause this error. 
  • If you remove vital drivers of the system then it may cause this error.

Major Symptoms of QuickBooks Error 6189 Status Code 816

  • The user is not able to create a file for a new company.
  • You are unable to open or access the company’s file.
  • The workstation crashes or the speed of all the processes slow down.
  • You are not able to access the QB company file. 
  • The software does not respond continuously or properly.
  • The message window pop-ups on the screen. 
  • Your system may get stuck or face some glitches. 
  • The workstation corrupts, hangs up, or reboot automatically.
  • The Windows OS may get corrupted.

How to fix QuickBooks Error 6189 Status Code 816?

Try each solution one by one and check for the error after completion of all the steps of a single method. So just read and apply the steps carefully. 

Solution 1: Use QB Tools Hub.

This tool will terminate your all problems. Steps are:

  • Download the “QuickBooksToolHub.exe” file.
  • Then save the location to where you want to store the files of the respected tool.
  • Now open the folder where it is saved. 
  • Now go for the saved file and on its icon “Double-click” to start the process of installation. 
  • Now follow all mandatory steps and then open the tool.
  • After completion of the installation run “Fix my Program” using the “Tools Hub”.
  • Firstly open the tool program and choose “Program Problems”.

  • Now click on Quick Fix my Program”.
  • After completion of the steps start QB again and open the “.QBW” file.

Solution 2: Restart your Workstation.

Not every time complicated steps help you. By just restarting the server and workstation can terminate this Error 6189. The steps are listed below:

  • Firstly restart the server computer on which the QB is installed or the server on which hosting is done. 
  • Now it’s time to restart all the workstations. 
  • At last open QB accounting software again on every workstation. 

Solution 3: Use QB Refresher Tool 

  1. Firstly download it on the system where this error arises.
  2. Install it by clicking on its icon. 
  3. Save the file in such a place it is easily accessible. 
  4. Then close all the processes that are executing in the background. 
  5. Finish all the work on the QB and close it. 
  6. Double click on the QBRefresher.exe file.  
  7. Now users have to follow the steps mentioned on the screen.
  8. Make the QBRefresher tool start for 30 seconds. 
  9. At last open QB.

Solution 4: Try to Run QB Database Server Manager.

Due to some instability while operating the software in the “Multi-User” network. To run ‘‘QuickBooks Database Server Manager’’ follow the mentioned steps:

  • Firstly open the “QuickBooks Tools Hub”.
  • Now select “Network Issues” then click on “QuickBooks Database Server Manager”.
  • In the window click on “Start Scan once” for the file.
  • Then hit Start Scan”.

Note: It requires some necessary time the manager will repair it automatically. 

  • Finally after completion hit “Close”.
  • Now open all the workstations and servers. 

Open the QB Desktop on the server computer and workstations.

Solution 5: Change the name of the “.ND” and “.TLG” files.

The “.ND” files and “.TLG” files referred to “Network Data File” and “Transaction Log File”. To eliminate Error 6189 rename it by adding “.old” at the end of the extensions of both files. Just follow the mentioned steps: 

Step 1: Where the file of the company is located, open that folder. 

Step 2: Now find the files which seem to be:

  • company_file.qbw.nd
  • company_file.qbw.tlg

Step 3: Now rename these files. 

Step 4: At last, open QB. 

Solution 6: Check the folder for saving the company’s file.

You should make sure that your file is not stored on an external hard disk or a removable pen drive. Also, you will see this error message if you are using the online backup files. To prevent this situation, shift your company file to a local hard drive. 

Solution 7: Verify the Permissions of “QBDataServiceUser”.

To cure this error you have to check the necessary permissions of “QBDataServiceUser”. Now open the folder where the file of the company is saved. Then check for permissions. 

Solution 8: Try to Repair QBs Company File.

Firstly login into the software by adding the required credentials. If you find a damaged company file then repair it. This will solve your main query. 

Eliminating this error is an easy task, one should follow all the mentioned steps carefully. Some of the methods are:

  • Use QB File Doctor Tool 
  • Use QB Refresher Tool 
  • Use QB Tools Hub 
  • Use QB Database Server Manager
  • Transfer files to local Hard Drive 
  • Resolve it manually

Solution 9: Resolve it manually

  1. Find out the “.tlg” file.
  2. Change the name of this transaction log file. 
  3. Make sure that the QBDataServiceUserXX has the required permissions. 
  4. Ensure that encryption does not apply to the QB files. 
  5. Now make a replica of files of the QB.
  6. Paste that file on the desktop.
  7. Finally open QB.


QuickBooks Error 6189 816 came into view when an error window appears or the user is not able to create or open or access the vital files of the company. Eliminating this error does not require additional skills. One has to follow the steps actively. For any query call for technical assistance. Error quickbooks 6190 816 can slow down work and make it harder to handle money. To keep access to QuickBooks data continuous and the integrity of financial records, this problem must be fixed quickly by following the proper troubleshooting steps.


Q. How can I identify QuickBooks Error 6190 816?

QuickBooks will give you the warning 6190 816 if someone else logs into the company file while it is in single-user mode. Solutions to fix broken company data include updating QuickBooks and changing the names of ND and TLG files.

Q. Can the QuickBooks Error 6190 816 be caused by third-party applications?

Yes! this error massage could be caused by third-party services or programmes. This is because outside causes like malware or incorrect file access can cause problems connecting to the computer that hosts the company file.

Q. Is there a specific version of QuickBooks affected by Error 6190 816?

This error mostly happens in the multi-user version of QuickBooks. Multiple people trying to access the company file at the same time causes this issue, making it hard to view and change the data.

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