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Solved: QuickBooks Error 6147 | Recovery of QuickBooks Error 6147 Step By Step

QuickBooks is renowned and famous accounting software that can be used by small-scale businessmen. The user also encounters some errors while working on it. QuickBooks Error 6147 is one of the errors encountered by the user. It may occur while restoring the backup that is earlier created. The message or Window displayed is: 

QuickBooks Error 6147

Potential Causes of QuickBooks 6147

Some of the major and potential reasons are: 

  1. Using a network or external drive to restore the backup file. 
  2. The extension of the files like “.ND” or “.TLG” is wrong or improper. 
  3. Because of the damaged file “.QBW”.
  4. Improper permissions of the folder in which the file of the QB and company is stored or saved. 
  5. IF the file of the company is opened using a mapped drive and that drive is deleted or the path of the file does not exist. 
  6. Because the name of the file is too long or big. 
  7. Because of the damaged User.
  8. When the backup file exceeds 210 characters.
  9. Corrupted or incomplete installation of the QB. 
  10. Because of the deletion of the vital files of the QB or company. 
  11. Firewall or security software is creating problems or hindering the connection. 

Major Symptoms of QuickBooks 6147

  1. You are not able to access or get the file of the company. 
  2. The process of restoring the backup abruptly.
  3. The current program crashes.
  4. The workstation responds slowly. 
  5. The system crashes unevenly. 
  6. The user is unable to restore the files. 
  7. The PC stops working.

How to eliminate QuickBooks 6147

If you encountered this QB 6147 Error then don’t worry, it is a common problem with everyone. You can eliminate this very easily and quickly. There are lots of methods that can fix this error. Some of them are:

  • Update QB Desktop
  • Use tool QB File Doctor 
  • Change the name of files like “.ND” and “.TLG” 
  • Move files to Desktop
  • Restore QB Backup File
  • Use QB Database Server Manager 
  • End all QB Tasks 
  • Check settings of Trend Micro Active Scan 
  • Change the name of file “.ADR”
  • Use the Rebuild Utility

Method 1 to resolve QuickBooks error 6147: Update QB Desktop

  • Open QB.
  • Click on the Help.
  • Then choose the option “Update QuickBooks Desktop”.
  • Hit on the Update Now
  • Mark on the option Reset Update.
  • Choose the option Get Updates.
  • Whenever the update process completes, close QB. 

Method 2 to resolve QuickBooks error 6147: Use tool QB File Doctor 

  • Download the tool initially. 
  • Visit the download list by pressing CTRL+J.
  • Click on the downloaded file. 
  • Choose appropriate options to install it. 
  • Whenever the installation of the tool finishes, tap on the Finish.
  • Open the tool.
  • Choose the tab the Company File Issues.
  • Select your problem then it will resolve it automatically. 

Method 3 to resolve QuickBooks error 6147: Change the name of files like “.ND” and “.TLG”

If the extension of the files like “.ND” and “.TLG” is having improper extension then review it properly and change its name accordingly. To do so steps are: 

  • Consider the path to access the folder where the files of the companies are stored. 

C:\Users\Public\Documents\Intuit\QuickBooks\Company File

  • Find the files with “.ND” and “.TLG” extensions.
  • Just add “.OLD” by selecting the option Rename
  • Finally, click on the Yes.
QuickBooks Error Code 6147 0

Method 4 to resolve QuickBooks error 6147: Move files to Desktop

  • Do right-click on the screen of the desktop.
  • Make a new folder. 
  • Visit the previous folder. 
  • Copy the files by pressing (Ctrl+C).
  • Access that newly created folder. 
  • Paste the files by pressing (Ctrl+V).
  • Whenever the previous steps complete, hold the Ctrl key after pressing it to ensure that No Company Open Window is displayed on the screen. 
  • Select the Open or Restore for an existing file of a company. 
  • Choose a file of the company to open it. 
  • Select Next.
  • You should open the file that you moved to the newly created folder. 
  • Finally hit Open.

Method 5 to resolve QuickBooks error 6147: Restore QB Backup File

If you are not able to locate or access the file of the company then restore it carefully. To restore the backup files follow the steps given below: 

  1. Initially close QB. 
  2. Hold the Ctrl key by pressing it firstly. 
  3. Don’t leave the key until the message “No Company Open Window” appears on the screen. 
  4. Now it’s time to select the option open or restore an existing company
  5. Select option Restore a backup copy.
  6. Hit Next.
  7. At last, you have to consider the instructions to restore the backup of the file. 

Method 6 to resolve QuickBooks error 6147: Use QB Database Server Manager 

  • Initially, I downloaded the tool “QB Tool Hub”. 
  • Visit the downloads folder by pressing CTRL+J.
  • Choose the file.
  • Install it properly by considering appropriate options. 
  • After installation of the QB completes, open the QB Database Server Manager.
  • Open the tab Network Issue
  • Now scan for the location of the file. 
  • Go for the tab “Scan Folders”.
  • Choose Browse.
  • Select the folder.
  • Hit “OK” to initiate the scan. 

Method 7 to resolve QuickBooks error 6147: End all QB Tasks 

  • Initially in the workstation, log in as an Admin. 
  • Open Task Manager by pressing Ctrl+Shift+Esc.
  • Locate the first option. 
  • Now press Q using the keyboard to see all the QB processes. 
  • Then select QuickBooks processes (QBW32.exe, qbupdate.exe, and QBDBMgr.exe) and click End Task.
  • At last open the file of the QB. 

Method 8 to resolve QuickBooks error 6147: Check settings of Trend Micro Active Scan 

  • Initially press the Ctrl key.
  • At the same time double tap on the icon of QB.
  • Start QB without opening the file of the company.
  • Save your file on the top. (It is always recommended).
  • Locate the file. 
  • Choose the settings of Trend Micro active scan.
  • Finally, add the folder. 

Method 9 to resolve QuickBooks error 6147: Change name of file “.ADR”

To give a new name to the “.ADR” file, steps are: 

  • Access the file of the company. 
  • Locate the file “.ADR”.
  • Now right-click on that file. 
  • Go for Rename.
  • Name it as a “.qbw” file.

Method 10 to resolve QuickBooks error 6147: Use the Rebuild Utility

  • Visit the option File menu.
  • Choose the option “Rebuild Data”.
  • Hit OK if you took a backup of the file of the company.
  • Whenever the message “QuickBooks is not responding” reflects on the screen, choose OK.


This QuickBooks error 6147 arises whenever the user wants to restore the backup created earlier. You will also feel some slowdown in the system and a message appeared on the screen. In addition to all the information regarding this error, this can be cured easily and does not require any additional IT skills. If you want any assistance then don’t hesitate to call us.