How To Fix QuickBooks Error 6123?


QuickBooks Error 6123

QuickBooks error 6123 usually appears on the screen when you want to restore the backup or while opening the file of the company. If a user is using the “Multi-User” mode and opening a company file, this error may occur. The error message appears like this:

QuickBooks error 6123
QuickBooks error 6123

What are the reasons for Quickbooks Error 6123?

  • The “Firewall” is blocking the network or any port. 
  • Some QB database or files is corrupted or damaged.
  • An old version of the QB.
  • Operating System or Windows is not working properly (damaged).
  • Due to McAfee Antivirus’s private settings. 
  • If more than one version of the QuickBooks database service is installed or running on the system.

What are the common symptoms of Quickbooks Error 6123?

  • The error message is displayed on the user screen.
  • The company file is not opening in the QB software.
  • The QB software is not responding properly.
  • The present Windows OS is corrupted.
  • The workstation hangs up or stops for some minutes.

How to fix QuickBooks Error 6123?

Lots of methods are available for solving Error 6123 Some of them are mentioned below with descriptions and steps.

  • Rename “.TLG” AND “.ND” file. 
  • Try to adjust the company file to a newer location. 
  • Use the “Auto-data recovery” options. 
  • Disable or uninstall antivirus programs. 
  • Create a fresh window user by reinstalling QB.

Solution 1: Rename “.ND” and “.TLG” file

  • Firstly, visit the folder where the company file is stored.
  • Locate the “.ND” and “Right” click on the “.ND”
  • Now “Rename” the file to “.ND old”.
  • Similarly, find the “.TLG” file and rename it to “.TLG old”.
  • Now open the QB.
 Rename “.ND” and “.TLG” file

Solution 2: Locate the Company file to another folder/location

If the user is unable to access the vital file of the company, then move that file to a newer location. Note: Before moving it to another location, save a backup for that file.

Locate the Company file to another folder/location

Solution 3: QuickBooks Auto Data Recovery Function

This error may be caused by to corrupted or damaged company file. So use the “.ADR” copy of the file and check whether it works or not. 

Solution 4: Turn off all System Security Software

Some of the users use “McAfee” security software. This software may consider the company files as malware or virus. After that, it may quarantine the vital company file. Therefore, disable all antivirus or security options available on the system.

Solution 5: Install the QB again

To execute this solution, have a look at the steps mentioned below:

  • Open “Control Panel”.
  • Find your QB software.
  • Now click on the icon and uninstall it
  • After uninstalling the current version, download the software again.
  • Open your download folder and install the setup by clicking on it. (The setup requires a License and the Product Number).
Fill the QuickBooks License and Product number
  • After finalizing the installation process, open QB and check for the Error (solved or not).

Solution 6: Create a new Windows User

Sometimes the “Window User” login is damaged or corrupted. To cure this happening, you have to cure the new “Window User”. The steps are listed below:

Create a new “Windows User to fix QuickBooks Error 6123
  • Firstly open the “Control Panel”.
  • Tap on the “User” icon.
  • Now select the option “Create New User Choice”.
  • The next step is to choose the “Administrator” as the user type.
  • From the existing user, “Logout”.
  • Now restart your system and “Login” again by submitting the necessary details.
  • After following all the steps, move your files to the main desktop and start using QB.

Solution 7: Irrelevant Characters in the Filename

The user should make sure that the name of the company file does not exceed 30 characters. Also, the file name does not have unnecessary space and special characters. Check your file name and correct it to resolve the present problem.

Solution 8: Set correct/proper permissions to the Folder

The user should provide all the permissions to the company file. To do this, visit the folder where the company file is being placed. Then provide all relevant permissions to that file.

Set correct/proper permissions to the Folder to fix QuickBooks Error 6123

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