How to Resolve QuickBooks Update Error Code 1328?

QuickBooks Error 1328

QuickBooks Error 1328 can happen for several reasons, making it impossible to install fixes and updates. Some common reasons are broken or corrupted programme files, security holes in the system like malware attacks, and sudden shutdowns. Besides that, this error can also be caused by invalid lines in the Windows registry and broken operating system files. These reasons are essential for fixing the problem and ensuring your QuickBooks software works properly.

What is QuickBooks Error 1328?

This QuickBooks Error 1328 appears when the user tries to update, install, or repair accounting software QuickBooks. You can also terminate it easily by following all the steps carefully. This may happen due to problems during the configuration process. Now you will read about its causes, symptoms, and solutions. The error window pop-ups and looks like this:

QuickBooks Error 1328

What are the causes of QuickBooks Error 1328?

Some of the major reasons why this error occurs are mentioned below:

  • The downloading problem in the accounting software QuickBooks.
  • Due to damaged program files.
  • Issues in Network connectivity.
  • The installation files are not properly managed.
  • In Windows, there are some invalid entries.
  • The workstation may be affected by some malicious attack.
  • The computer may shut down unnecessarily.
  • The license may not be verified with the QB software.

What are the symptoms of Error 1328 QuickBooks?

  • The message window for this error, pop-ups on the screen. 
  • You are not able to update QB to a newer version.
  • QB does not allow the user to repair it.
  • You are not able to uninstall QB.
  • The software may get stuck or hang.
  • The OS may slow down.
  • The process may become unresponsive.

How to fix QuickBooks Error 1328?

There are lots of solutions that help a user eliminate QuickBooks Error 1328. Some of the steps are also listed below:

Method 1: Updated Windows System

Updating your windows can eliminate this error. The steps are listed below:

  • Go to the “Start” button and type in the search box “Windows update”.
  • Now visit the “Windows Update” icon.

Update Windows  Operating System

  • Then tap “Check for Updates”.
  • Now restart your workstation and open QB.

Method 2: Rename Folders & Hidden Files 

Some of the files located in the config.msi hidden folder can cause this error. Please change the name of the file and to do so follow the listed steps:

  • Go to “C” drive and tap on “Tools”.
  • Now in the view section, uncheck the ‘‘Hide Protected Operating System Files’’ option. 
  • Now add “.old” to all existing extensions i.e. Config.msi.old.
  • Now make all folders hide and restart your system.
  • Now open QuickBooks again.

Method 3: Run the “SFC Tool”

This happens regularly due to improper shutdown, malware, or corrupted files of the company. You can restore these corrupted files by taking help from the System File Checker tool. To use this tool, the steps are listed below:

  • Firstly scan your system with an anti-virus.
  • Make sure that “Registry Entries” shouldn’t be damaged.

Run the “SFC Tool

  • Try to delete drives and files that are not required.
  • Now open QuickBooks again.
  • Finally, go for “Windows Restore” to get all the change bags if you encounter the same problem.

Method 4: Use QuickBooks Install Diagnostic Tool

QB install diagnostic tool automatically detects the error. This is one of the easy and fast ways to correct this error. The steps are listed below:

  • Install QuickBooks Tool Hub by downloading it.
  • Now start it and choose “Installation Issues”.

QuickBooks Install Diagnostic Tool

  • Now hit on the tool icon and start a “scan” process.
  • You should also consider that no pending updates are available for Windows. 
  • Now start the workstation again and try to launch QB again.

Method 5: Repair QuickBooks 

You can eliminate this error by repairing QB. The steps are listed here:

  • Firstly open the “Control Panel” and select QuickBooks from the list.
  • Go for the “Uninstall/Change” option and then select “Repair”.

Repair QuickBooks

  • Finally, apply all changes and start QuickBooks again.
  • If Error 1328 persists, then go for fixing the QuickBooks software. 

Method 6: Perform QuickBooks Clean Installation

This process involves removing all existing files and installing the QuickBooks software again. To perform this method steps are listed below:

  • Firstly, install the QuickBooks again.
  • Then go for “Installation Issues” by opening the QuickBooks Tools hub.
  • Then go for the “Clean Install” tool and enter all necessary details of the latest QuickBooks version. 
  • Now restart QuickBooks again.


This error 1328 QuickBooks happens when software files are damaged or broken. Among other things, the computer won’t shut down and has malware on it. Incorrect registry entries and broken Windows OS files. This QuickBooks error 1328 error updating file can be made by anyone, regardless of computer knowledge. Take care to follow the instructions. Contact our IT specialist if the issue persists or needs a speedy resolution. You can count on our trained staff for assistance.


Q. What is QuickBooks error code 1321?

The QuickBooks error number 1321 shows up when the installer doesn’t have enough permissions to change a file while it’s being installed. Most of the time, this error is caused by access issues. Ensuring the installer has the correct permissions can fix the problem and let the update go as planned.

Q. How can I identify QuickBooks Error 1328?

QuickBooks Error 1328 can be caused by problems with downloading, damaged program files, a network connection, incorrect installation files, invalid Windows entries, or a hacked system. Sudden system shutdowns or general computer problems can also cause this error.

Q. How can I fix QuickBooks Error 1328?

If you want to fix QuickBooks Error 1328, try clicking “Ignore” more than once to let the update go on. When “Ignore” isn’t an option, click “Close.” If the problem continues, you can fix it by reinstalling QuickBooks or fixing your QuickBooks Desktop for Windows.

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