How to Fix QuickBooks Error H505 (Multi-User Mode Issue)?

An annoying problem called QuickBooks Error H505 often happens to users for several reasons, primarily related to network and configuration problems. One leading cause is that the hosting settings on servers or workstations aren’t set up right, which stops the smooth contact that QuickBooks needs to work. Furthermore, firewall limits could accidentally stop critical communications between QuickBooks and its server, worsening the issue. Network connectivity problems, like weak signals or DNS server problems, make an error even more likely to happen, making it harder for data to be sent smoothly.

Also, corrupted network data files (.nd) used for multiple user connections can cause Error H505, which can stop joint work in progress. An outdated QuickBooks Desktop application is a significant cause of this error that is often ignored. This shows how important it is to keep software up to date. Figuring out these causes is vital to fixing QuickBooks h505 error and ensuring users can keep working and their data is safe.

What is QuickBooks Error H505?

QuickBooks Error H505 issue may occur when the user wants to get the data or company files on any other computer. That computer does not have a proper establishment or setup and also requires some more setup installation. It looks like this:

 Errors in the H-series are associated with problems in Hosting settings. You will see this error while opting for the “multi-user” mode. It may occur while there is a problem in the network issues or the host is not configured correctly.

Why did QuickBooks Error H505 occur? 

QuickBooks Error H505 usually occurs due to problems/issues in the settings/configuration. This may also occur when switching is done between the multi-user mode and single-user mode. Some of the reasons are here: 

• The file “.ND” is somehow not correct or damaged.
• Some of the files like “QBCFMonitor” and “QuickBooksDBXX” are not functioning properly.
• The system is not able to locate the IP address.
• There are no proper hosting settings.
• The server’s host is switched off.
• Wrong Firewall settings.
• DNS configuration may be the issue.

What are the symptoms of Error H505 in QuickBooks?

Some of the symptoms are listed below:

• You will be not able to perform in the “multi-user” mode.
• The software may crash.
• There will be a non-responding screen window. 
• The software may attain some glitches,
• When you are not able to access a file on the web server.
• The opened window will become freeze, which may be minimized only.

How to fix QuickBooks Error H505?

To fix the H202 Error in QuickBooks, you have to follow all the steps of your convenient methods mentioned below:

Method 1: Create a new folder for a new company file

1. Create a new folder on the system. Now have permission to exchange the files. 
2. Now copy the original company file.

1. In the newly created folder, paste the file in “Multi-User” mode.
2. Now open that file in the QB and check for the error.

Method 2: Check Network 

• Firewall settings:
  • Consider the Firewall settings; hit the “Windows” option. 
  • Visit the “Instrumental” panel.
  • There, type “Firewall” in the search bar and hit “Enter”.
  • Press “Enter”.  Then the “Advanced Settings” option.
  • Opt for “Outbound Rules” and go for “New Rule”.

• • Select “Ports” and click “Next”.
  • Consider the following ports by clicking TPC:
  • Hit “Next” and tap on the “Allow the Connection” option.
  • Now in the field, add your name.
  • The process is finished; now try to open the QuickBooks.
• Turn on Network Discovery:
  • Open “Control Panel”.
  • Select “System and Security”.
  • Opt for the “Windows Firewall”.
  • Look at the left of the window and permit the “Associate” feature. 
  • Now opt for “Modification”.
  • Select “Network Discovery”.
  • Hit “OK”.
• Know the name of your server
  • Open “Run” by pressing “Windows Key + R”.
  • Type “CMD” and hit “Enter”.
  • Enter “config/all”.
  • Press “Enter” again.
  • Look at the “Host Name” in the section “IP Configuration”.
  • Review the name of the server on the right.
  • Now save the changes.

Method 3: Look at the hosting and services of QuickBooks

• Verify hosting
  1. On every system, open QB.
  2. Now open “Utilities” by selecting the files.
  3. If the Host accesses the “Multi-User” on the list, then the system is not accessing/hosting the file of the company.
  4. Don’t change anything when you see that in the workstation, the host accesses the “Multi-User”.
  5. Whenever the ‘‘Stop Hosting the Multi-user Access’’ option appears on the screen then select that option.
  6. Repeat all the 1-3 steps on every computer.
• Verify QuickBooks Services
  1. Firstly Press the “Windows key + R”, the “Run” window will pop pop-ups. 
  2. On the “Run” window, type “MSC” and hit “Enter”.
  3. Now search for “Services.msc”  in the search bar.
  4. Now scroll up and down in search for the “QuickBooksDBXX” in the service window.
  5. Now “Double Tap” on the QB “DBXX service”. Ensure that the startup kind is automatic and goes for repair if “Standing” is started or already running.

1. 1. After completion of the above-mentioned steps click on the “Recovery” tab. (If you see a failure while doing these steps, then restart the “DBXX” services.
   2. Now go for “QBCFMonitor” services. (Follow previous 1-6 steps). 
   3. Now open QB in the “Multi-User” mode and check whether the error is resolved or not.

Method 4: Edit/make changes in the Host File.

1. First, open the “Run” window.
2. Now open the “Command Prompt” by typing “cmd” in the “Run” window.
3. Now type carefully “ipconfig/all” and hit “Enter”.
4. Enter the “IP Address” and the “Host” name. (Repeat 1-4 steps for all systems, if you are using “multi-user” mode.

Now go for editing, The steps are mentioned here:

1. To start this process, it is recommended to close the QB software.
2. Now admire this address:              
3. Click/tap on the “Host” file. (If not able to locate it, view hidden files).
4. Open it by using “Notepad”.
5. Add “System Name” and “IP Address”. (Use “Tab” instead of “Space Bar” while filling in the details).
6. At last, save all the changes.

See Also – How To Fix Quickbooks Abort Error? [100 % Working Solutions]

Conclusion

This h505 error occurs because QuickBooks cannot run properly because of improper hosting settings on either servers or workstations. Anyone without a basic understanding of IT should be able to fix this error. Careful following of the procedures is required. Get in touch with our technical specialist if the problem continues or if you need a solution quickly. If you need assistance, our expert team is here to help.

Frequently Asked Questions

Q. How do I fix an H505 error in QuickBooks?

To fix QuickBooks Error Code H505, you can use the QuickBooks File Doctor Tool, set up firewall ports, change hosting settings, change firewall settings, or edit the host file. These steps are meant to fix problems with the network and configuration so that multiple users can easily reach and use the system.

Q. What are errors H202 and H505 in QuickBooks desktop?

QuickBooks Errors H202 and H505 happen when things get in the way of multiple users connecting to the computer. These errors can slow down the work that needs to be done. If this happens, fixing the network configuration and firewall settings and updating the version of QuickBooks can help fix the problem and get the multi-user ability back to normal. 

Q. How do I switch QuickBooks to multi-user mode to resolve Error H505?

To fix Error H505 and switch QuickBooks to multi-user mode, create a new folder, move the company file into it, make sure Windows rights are set, and copy the .qbw file. Then, start-up QuickBooks on the server, go to File > Utilities, choose Host Multi-User Access, and make sure that the QuickBooks services are running. 

Q. Can incorrect DNS settings on the workstation cause QuickBooks Error H505?

Yes, QB Error H505 can be caused by the computer’s wrong DNS settings. Problems with the DNS server can make it hard for QuickBooks and its server to talk to each other, which can cause connection issues and Error H505.